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Scale your HME business without growing your team

Darby automates intake and qualification built specific for HME. Scale your business without growing your team.

Step 1: Point faxes to Darby

Darby automatically ingests and processes your documents.

Step 2: Review and approve processed orders directly in your EMR

With EMR integration, Darby automatically creates the patient’s chart and sales order. Then Darby qualifies your order based on LCDs and NCDs from Medicare CMS.

  • Inbound faxes automatically sorted and labeled.

  • Patient’s chart & sales order created and filled out.

  • Documents qualified based on LCDs from Medicare CMS.

  • Data pushed directly to your EMR work queue via API.

  • Qualified charts ready for intake team review.

Darby automates the repetitive, error-prone parts of your intake process

With EMR integrations, intake reps don’t even have to log into Darby. Instead, data gets pushed instantly and securely directly to your EMR like Brightree and Niko Health. Your intake team can focus on exceptions and expediting patient care, not error-prone manual data entry.

The Darby advantage for HME teams

Your team deserves better than burnout — and your business deserves faster revenue.

  • Improve customer satisfaction & turnaround time

    Improve customer satisfaction & turnaround time

  • 2x More referrals processed

    Grow revenue without adding headcount.

  • Stay prepared for audits

    Qualification justification is retained citing pages and specific LCD and NCD text. Darby is HIPAA-compliant and makes it a priority to keep your data safe and secure.

Hear what our customers are saying

  • “If Darby didn’t exist, it would lead to more backlog. We have redesigned our workflows and I don’t want to go back to our old process.” 

    — HME customer in Indiana

  • “Darby has made order processing twice as fast for our PAP intake team.”

    — HME customer in Oklahoma

  • “We’ve seen our intake process improve already! We appreciate the work and dedication.”

    — HME customer in New York

  • “Oh my goodness, the automatic data entry feature to Niko Health is so amazing. We’re all so excited.”

    — HME customer in Pennsylvania

  • “With Darby, we’ve freed up the staff’s time and we’re on track to eliminate our third-party intake support.”

    — HME customer in Wisconsin

Resources

  • Darby featured in VGM’s Q4 2025 Buyer’s Guide

    By VGM & Associates

    See VGM’s latest curation of products and services ideal for the HME industry — part of VGM’s quarterly guide for HME industry trends and strategic planning. VGM Member password required.

    View Buyer’s Guide

  • 10 Steps how to approach AI and technology investments for HMEs

    By Kaity Lynch, VP of Operations, Darby

    Thinking about investing in AI for your HME business but not sure where to start? Here are ten steps to help you approach new technology as an educated, confident decision‑maker.

    Read Article

Book a call today and find out how Darby can modernize your HME business.

Copyright © Darby 2025. All Rights Reserved.

About

Login

Contact

Get a Demo

Scale your HME business without growing your team

Darby automates intake and qualification built specific for HME. Scale your business without growing your team.

Step 1: Point faxes to Darby

Darby automatically ingests and processes your documents.

Step 2: Review and approve processed orders directly in your EMR

With EMR integration, Darby automatically creates the patient’s chart and sales order. Then Darby qualifies your order based on LCDs and NCDs from Medicare CMS.

  • Inbound faxes automatically sorted and labeled.

  • Patient’s chart & sales order created and filled out.

  • Documents qualified based on LCDs from Medicare CMS.

  • Data pushed directly to your EMR work queue via API.

  • Qualified charts ready for intake team review.

Darby automates the repetitive, error-prone parts of your intake process

With EMR integrations, intake reps don’t even have to log into Darby. Instead, data gets pushed instantly and securely directly to your EMR like Brightree and Niko Health. Your intake team can focus on exceptions and expediting patient care, not error-prone manual data entry.

The Darby advantage for HME teams

Your team deserves better than burnout — and your business deserves faster revenue.

  • Improve customer satisfaction & turnaround time

    Improve customer satisfaction & turnaround time

  • 2x More referrals processed

    Grow revenue without adding headcount.

  • Stay prepared for audits

    Qualification justification is retained citing pages and specific LCD and NCD text. Darby is HIPAA-compliant and makes it a priority to keep your data safe and secure.

Hear what our customers are saying

  • “Darby has made order processing twice as fast for our PAP intake team.”

    — HME customer in Oklahoma

  • “With Darby, we’ve freed up the staff’s time and we’re on track to eliminate our third-party intake support.”

    — HME customer in Wisconsin

  • “We’ve seen our intake process improve already! We appreciate the work and dedication.”

    — HME customer in New York

  • “Oh my goodness, the automatic data entry feature to Niko Health is so amazing. We’re all so excited.”

    — HME customer in Pennsylvania

  • “If Darby didn’t exist, it would lead to more backlog. We have redesigned our workflows and I don’t want to go back to our old process.” 

    — HME customer in Indiana

Resources

  • Darby featured in VGM’s Q4 2025 Buyer’s Guide

    By VGM & Associates

    See VGM’s latest curation of products and services ideal for the HME industry — part of VGM’s quarterly guide for HME industry trends and strategic planning. VGM Member password required.

    View Buyer’s Guide

  • 10 Steps how to approach AI and technology investments for HMEs

    By Kaity Lynch, VP of Operations, Darby

    Thinking about investing in AI for your HME business but not sure where to start? Here are ten steps to help you approach new technology as an educated, confident decision‑maker.

    Read Article

Book a call today and find out how Darby can modernize your HME business.

Copyright © Darby 2025. All Rights Reserved.

Scale your HME business without growing your team

Stop losing referrals to slow intake. Darby automatically qualifies your patients and fills the patient’s chart in your EMR — before your intake team even looks at the documents.

Step 1: Point faxes to Darby

Darby automatically ingests and processes your documents.

Step 2: Review and approve processed orders directly in your EMR

With EMR integration, Darby automatically creates the patient’s chart and sales order. Then Darby qualifies your order based on LCDs and NCDs from Medicare CMS.

  • Inbound faxes automatically sorted and labeled.

  • Patient’s chart & sales order created and filled out.

  • Documents qualified based on LCDs from Medicare CMS.

  • Data pushed directly to your EMR work queue via API.

  • Qualified charts ready for intake team review.

Darby automates the repetitive, error-prone parts of your intake process

With EMR integrations, intake reps don’t even have to log into Darby. Instead, data gets pushed instantly and securely directly to your EMR like Brightree and Niko Health. Your intake team can focus on exceptions and expediting patient care, not error-prone manual data entry.

The Darby advantage for HME teams

Your team deserves better than burnout — and your business deserves faster revenue.

  • 80% Less intake time

    Improve turnaround time & customer satisfaction. Teams are onboarded and trained within just one day.

  • 2x More referrals processed

    Grow revenue without adding headcount.

  • Stay prepared for audits

    Qualification justification is retained citing pages and specific LCD and NCD text. Darby is HIPAA-compliant and makes it a priority to keep your data safe and secure.

Hear what our customers are saying

  • “Darby has made order processing twice as fast for our PAP intake team.”

    — HME customer in Oklahoma

  • “With Darby, we’ve freed up the staff’s time and we’re on track to eliminate our third-party intake support.”

    — HME customer in Wisconsin

  • “We’ve seen our intake process improve already! We appreciate the work and dedication.”

    — HME customer in New York

  • “Oh my goodness, the automatic data entry feature to Niko Health is so amazing. We’re all so excited.”

    — HME customer in Pennsylvania

  • “If Darby didn’t exist, it would lead to more backlog. We have redesigned our workflows and I don’t want to go back to our old process.” 

    — HME customer in Indiana

Resources

  • Darby featured in VGM’s Q4 2025 Buyer’s Guide

    By VGM & Associates

    See VGM’s latest curation of products and services ideal for the HME industry — part of VGM’s quarterly guide for HME industry trends and strategic planning. VGM Member password required.

    View Buyer’s Guide

  • 10 Steps how to approach AI and technology investments for HMEs

    By Kaity Lynch, VP of Operations, Darby

    Thinking about investing in AI for your HME business but not sure where to start? Here are ten steps to help you approach new technology as an educated, confident decision‑maker.

    Read Article

Book a call today and find out how Darby can modernize your HME business.

Copyright © Darby 2025. All Rights Reserved.